An e-mail welcome message should arrive shortly with important instructions. You must come to the store as soon as possible to prepare for your class. What to do will depend on the class you signed up for. For the Open Water class students need to size instructional gear, fill out the medical waivers, pickup homework and get personal gear. If you do not receive a welcome message from your instructor or no one has called you and it is 5 days or less before class – call the store immediately. Confirm your contact information is correct in our system and check your spam folder and phone messages.